Returns, Refunds and Exchanges Policy
OUR GUARANTEE
Your purchase is backed by our 2 week, no-questions asked refund policy. If you don't absolutely love our Powerful Gym, then email us to send it back for a guaranteed full refund.
How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
Please visit our returns portal in the link below to initiate the returns process and obtain your return authorization.
https://www.vicenzoleather.com/a/returns
Please include a copy of your order information in the return box.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
We do not charge a re-stock fee but you will be responsible for the original shipping and handling that you paid on the order.
Exchanges
If your item is in like new condition, you may exchange your item for a different size or color.